To use Drop, please ensure your Instagram account meets the following criteria:
Account Type:
The Instagram account must be a Business account.
Alternatively, it can be a Creator account.
Linked Accounts:
The Instagram account must be linked to a Business Manager where both the Instagram page and Facebook page are connected and linked together.
Third-Party Access to Messages:
Open your Instagram app.
Go to Settings.
Select Privacy.
Go to Messages.
In the Connected Tools section, make sure Allow Access to Messages is toggled to ON.
Additionally, to connect your Instagram to Drop, you must be assigned to these assets in the Business Manager.
By meeting these eligibility criteria, you can smoothly integrate your Instagram account with Drop and start leveraging its powerful features for your social media engagement.