We know some of your followers might change their minds about giving you some of their personal information.
So if a customer asks you to opt-out of your future communications or even asks you to delete all of their information, you can easily comply with their request by following the next steps.
For permanently deleting all of their data:
Access your ‘Audience’ page
Search the customer in question by their username or their email address
Check the box right next to their name
Click on the ‘Delete’ icon
Click ‘confirm’ to complete your action.
For manually blocking them from future contacts from your campaigns
Access your ‘Audience CRM’ page
Search the customer in question by their username or their email address
Check the box right next to their name
Click on the ‘block’ icon
Click ‘confirm’ to complete your action.